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Turn every message into a personalized experience

Connect your CRM, and every customer gets an interactive page built for them alone. Quotes, reminders, offers and video, delivered on WhatsApp, SMS or email.

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Trusted By Leading Brands

One URL. One prompt. The whole journey.

Point emaze.ai at your website and describe the moment. It builds the journey on your brand system, wired to your CRM, marketing automation or CDP, and ready to send.

emaze.ai

Where should we begin?

Describe a journey, campaign, or customer moment. emaze builds the touchpoints.

Build an order journey for a sneaker drop: a personal response page, a story video, and a follow-up. Here is my site https://yourbrand.com
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From a CRM event to a personalized experience, in seconds

  1. Something happens in your CRM or DMS: a lead arrives, a quote goes out, an appointment is booked, a service is due, a lease is ending.

    A CRM lead screen updating at a dealership desk as a customer arrives.

Built for the people who own the journey

The same platform, pointed at the part of the funnel you carry.

A customer leaning on his car in an empty parking lot, smiling at a message on his phone.

Your funnel, one person at a time

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Touchpoints running in production

  • Order confirmation

    Order response page

    A sneaker order made personal: his size, his city, his next step. and upsale

  • Story

    Order story video

    The same order as a vertical story, narrated for one customer.

  • First response

    Instant lead response

    Fires the moment a lead lands in the CRM, before a salesperson has opened it.

  • Story

    Personalized vehicle story

    A vertical story built around the model and trim the lead actually enquired about.

  • Confirmation

    Appointment confirmation

    Sent on booking, with the location, the person they are meeting and what to bring.

  • Offer

    Game day VIP upgrade

    A seat upgrade offer for the game they already booked.

  • First response

    Storm damage check

    A storm-triggered offer for a free inspection at the address on the record.

  • Story

    See it in your room

    The piece they browsed, shown in a room like theirs.

See the full library

Results from companies who trust us

Measured on live journeys.

  • Meeting show-ups

    +44%

    Attendance on personalized pickup and meeting touchpoints, with add-to-calendar and live navigation built in.

  • Saves on at-risk deals

    15.63%

    Conversion on hyper-personalized last-chance renewal and leasing offers, against traditional baselines for lost deals.

  • Flash-sale conversion

    14.42%

    Lead conversion on invite-only flash-sale and campaign landing pages, against a 2-5% retail benchmark.

You find out what they actually did

Every interaction is measured. Every interaction makes your stack smarter.

Measured, per recipient

Opens, active seconds, scroll depth, heatmaps, clicks, swipes and form submissions, written back to the CRM record and aggregated daily to your BI.

The emaze.ai analytics dashboard: scroll depth, time on page, template performance, device split, and an AI insight suggesting a touchpoint edit.

Every interaction feeds the Brain

Engagement returns to your CRM, marketing automation and CDP, so the next journey starts smarter than the last.

We are building a benchmark across industries and touchpoint types from two years of engagement data, so the platform can tell you which design converts best at each stage.

The features behind the journeys

Everything ships interactive, on brand, and wired to your stack.

  • Built for one person

    Every touchpoint renders for the record that triggered it: their name, their vehicle or policy, their branch, their agent, their language, the right offer and the right disclaimer.

  • From one prompt

    Point it at your website and describe the moment. It learns the brand system and assembles the journey, wired to your CRM, marketing automation or CDP.

  • Interactive quotes

    The quote as a page to explore, not a PDF attachment.

  • Stories and swipe decks

    Video-led stories and swipeable offers, per recipient.

  • Self-scheduling

    A slot against live availability, booked in the CRM.

  • Integrations

    CRMs, DMSs, marketing automation and CDPs.

  • Forms, surveys and submissions

    Interactive forms, surveys and data capture, including document uploads, built into the journey.

  • Element-level analytics

    Active seconds, scroll depth and heatmaps, per recipient.

  • CRM write-back

    Every open, click, swipe and submission returns to the record.

  • Multilingual and RTL

    Fully multilingual builds in production, both RTL and LTR.

  • Private and secure

    SOC 2 Type II audited and GDPR by design.

  • Urgency and conversion

    Countdowns, spin-to-win, scratch cards and calculators, built into every touchpoint.

Built on the emaze platform, since 2009

  • 50M+

    users

  • 120M+

    creations

  • 500M+

    viewers of experiences

Built for enterprise review

SOC 2 Type II and GDPR. Personal fields excluded from the analytics store by design. Reviewed and cleared by enterprise security teams as a vendor.

  • SOC 2 Type II audited
  • GDPR compliant

Questions we get asked

  • What is a touchpoint?

    A single interactive experience built for one recipient at one moment in their journey: a lead response, a quote, a service reminder, a delivery story.

  • How is this different from an email template?

    Templates are the same for everyone and static. emaze.ai builds a different experience per record, interactive, tracked at element level.

  • Do we need to replace our CRM?

    No. emaze.ai listens to it and sends through it.

  • How do customers receive touchpoints?

    WhatsApp, SMS, or email, from the client's own sending infrastructure.

  • What can we measure?

    Opens, active time, scroll depth, heatmaps, clicks, slides, swipes, form submissions and exits, per recipient, written back to the CRM and exported daily to BI.

  • Do you support multiple languages and RTL?

    Yes. Fully multilingual builds are in production, in both RTL and LTR.

Customers in a sunlit parking lot, each smiling at a personalized page on their phone.

See it with your brand on it

Your first journey, built before the second meeting.

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