Retail and ecommerce

Product discovery that ends in a grid of thumbnails.

Shoppable video and discovery formats in production.

Shopify integration

emaze.ai + Shopify

Turn every store visit into a personalized experience. emaze.ai watches what your shoppers do, understands their intent, and presents a personalized visual experience at exactly the right moment. No code. No manual work.

98% of your shoppers leave empty-handed

The average Shopify store converts between 1% and 3% of visitors. And the biggest segment is not cart abandoners: it is visitors who actively browsed products but never added to cart, typically 10 to 20 times larger. They do not need another discount code. They need help deciding.

  • 1-3%average Shopify store conversion
  • 98%of shoppers leave without buying
  • 10-20xmore browse abandoners than cart abandoners

How it works, in five clicks

  1. Install and connect

    Add the emaze.ai app from the Shopify App Store. It syncs your products, images, categories and pricing automatically.

  2. Choose your touchpoints

    Product comparisons, deep-dive product stories, post-purchase thank-yous, seasonal promotions. Templates come built for your industry.

  3. AI generates the assets

    Personalized images, video and visual layouts for every product, every variant, every audience segment. Category-aware, brand-consistent.

  4. Real-time delivery

    A lightweight script detects high-intent browsing and presents the right touchpoint at the right moment, as a slide-in, drawer or popup. No page reload.

  5. Track everything

    Every view, click and conversion flows into your analytics, and can be forwarded to Google Analytics, Klaviyo or your data warehouse.

Engage shoppers while they browse

Instead of waiting until a shopper leaves to send a generic abandoned-browse email, emaze.ai engages them in real time, while they are still on your store.

Comparison experience

A visitor views two or more products from the same category, spends 30+ seconds on each, and has been on the site for over two minutes.
A slide-in presents a personalized side-by-side comparison of the exact products they have been looking at: a visual story designed to help them decide, not a spec table.
Comparison shoppers have high intent and high friction. A curated comparison at the exact moment of indecision removes the barrier to purchase.

Product deep-dive

A visitor spends two or more minutes actively engaged on a single product page: scrolling, reading specs, viewing images.
A drawer opens with a rich, personalized product story: lifestyle images showing the product in context, key benefits highlighted visually, one clear call to action.
Two minutes on a product page signals serious consideration. These visitors do not need another discount. They need confidence.

Beyond the store

Every Shopify event - order placed, shipped, delivered - can trigger a personalized touchpoint. Each one is a hosted URL, delivered through whatever channel reaches your customer best.

  • Order confirmation as a personalized visual experience, with care tips and cross-sell recommendations
  • Shipping updates that build anticipation instead of plain-text tracking
  • Post-delivery follow-up that drives reviews, loyalty signups and repeat purchases

One touchpoint, every channel

  • Email, via your ESP
  • SMS and WhatsApp, via Twilio
  • RCS visual cards
  • In-store slide-in
  • Shopify order status page
  • Shopify Flow automation

Right-sized for your store

Installation starts with a free 7 to 14 day discovery period: an invisible script measures how many visitors match each trigger pattern, with nothing customer-facing. At the end, your dashboard shows the real numbers and you pick a plan from your actual traffic. No guesswork, no overpaying.

Managing multiple stores? emaze.ai supports multi-store management from a single agency dashboard: set up touchpoint templates once, deploy across client stores, track performance across the portfolio.

What this looks like today

  • Product discovery that ends in a grid of thumbnails.
  • Cart recovery that is a discount code and nothing else.

The journeys that matter here

Each one fires off an event you already generate, and reports back what the customer actually did with it.

  1. Stop 1: Shoppable video story

    The drop as a story they can buy from.

  2. Stop 2: Swipe-to-choose discovery

    Products chosen, not scrolled past.

  3. Stop 3: Cart recovery

    The cart, revived as a page - not a code.

  4. Stop 4: Loyalty and re-engagement

    The next visit, earned personally.

Touchpoints for retail and ecommerce

Order confirmation (1)

  • Order confirmation

    Order response page

    A sneaker order made personal: his size, his city, his next step. and upsale

Story (1)

  • Story

    Order story video

    The same order as a vertical story, narrated for one customer.

What it connects to here

The systems this vertical actually runs on.

  • Shopify
  • Twilio
  • Nespresso
Customers in a sunlit parking lot, each smiling at a personalized page on their phone.

See it with your brand on it

Your first journey, built before the second meeting.